Sunshine, deserts, oasis
XCMG large tonnage loader group courageously undertake the important task
Their excellent performance
earned the Central Asian customers to buy back again!
A few days ago, XCMG LW1200KN, the benchmark of China's 12-ton class loader, was once again delivered to a large mining company in Central Asia.
Witnessing the quality of XCMG in the tornado of dust and sand
“The most important reason why we choose XCMG once again is its reliable product quality and service quality. “The director of customer purchasing commented.
The customer’s fields are rich in copper, coal, gold, lead, zinc, iron and other mineral resources. Since their cooperation with XCMG in 2017, they have a special preference for XCMG large scale loaders.
Since then, the customer have purchased more than a dozen LW1200KN loaders, and led a number of large mining enterprises around them to buy XCMG equipment.
The working environment of the mine is already bad
while dust wind and coal ash are also common in Central Asia
so the challenge to the operation of loaders can be imagined.
XCMG’s loaders are specially equipped with high-quality air filter and micro-pressurized cab for customers to effectively isolate the erosion of dust on the core components, ensure the strong power and excellent performance of the whole machine, and meet the needs of customers' continuous mining operations.
“if the our choice for the first time is based on cost-effective considerations, up to now, I am very satisfied with both efficiency and reliability.” When it comes to XCMG loader, the customer purchasing director is full of praise.
Guard the whole process and help customers succeed.
LW1200KN operates efficiently and continues to output high value to customers.Behind that, the contribution from XCMG’s advanced after-sales support can never be ignored.
At the beginning of contact with customers, XCMG dispatched a technical team to provide systematic training to the operators on how to use the equipment, the problems they may encounter and how to deal with them. In addition, XCMG service engineers go to the customer's work site to do comprehensive maintenance and maintenance of the equipment regularly.
“Sharpening the knife does not miss the firewood worker. Professional training can really improve the efficiency of customer operations.”XCMG service staff said.
In addition, XCMG has also established a local spare parts warehouse to provide supply of spare parts for surrounding users in a timely and rapid manner.At present, the longest running time of XCMG LW1200KN loader for customers has reach nearly 20000 hours, and with an average of about 15000 hours.Amazingly, after a long period of high-intensity work, XCMG loaders are still energetic and powerful.
With its high-value, differentiated solutions
and perfect after-sales service system,
XCMG helps global customers and partners
achieve greater success
